NICS Heart Failure Forum: improving outcomes in chronic care

• 1 National Institute of Clinical Studies, Melbourne, VIC.
• 2 Cardiology Department, Royal North Shore Hospital, Sydney, NSW.

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• 1. National Institute of Clinical Studies. Evidence–practice gaps report. Volume 1. Melbourne: NICS, 2003.
• 2. Committee on Quality of Health Care in America, Institute of Medicine. Crossing the quality chasm: a new health system for the 21st century. Washington, DC: National Academy Press, 2001.
• 3. Bodenheimer T, Wagner EH, Grumbach K. Improving primary care for patients with chronic illness. JAMA 2002; 288: 1775-1779.
• 4. Bodenheimer T, Wagner EH, Grumbach K. Improving primary care for patients with chronic illness. The chronic care model, part 2. JAMA 2002; 288: 1909-1914.
• 5. National Heart Foundation of Australia and Cardiac Society of Australia and New Zealand. Guidelines on the contemporary management of the patient with chronic heart failure in Australia. 2002. Available at: www.heartfoundation.com.au/downloads/cont.management.pdf (accessed Aug 2004).
• 6. McAlister F, Stewart S, Ferrua S, McMurray JJV. Multidisciplinary strategies for the management of heart failure patients at high risk for readmission: A systematic review of randomized trials. J Am Coll Cardiol 2004; 44: 810-819.
• 7. Department of Human Services (Victoria). Hospital Admission Risk Program (HARP): chronic heart failure working party report. Melbourne, The Department, 2003.
• 8. NSW chronic and complex care programs progress report, for program activity to 30 September 2002, March 2003. Sydney: NSW Health, 2003. Available at www.health.nsw.gov.au/pubs/c/pdf/cccp_report_020930.pdf (accessed Aug 2004).
• 9. World Health Organization. Innovative care for chronic conditions (ICCC) framework. Geneva: WHO, 2002. Available at www.who.int/chronic_conditions/implementation/framework/en/ (accessed Aug 2004).