In reply: The business decisions made by Bupa Aged Care subsequent to our trial were beyond the scope of our investigative team role in the trial’s design and evaluation; thus, we cannot comment further upon them. We do credit this organisation for being willing to investigate this new model of care and for actively partnering in this trial, and note how rarely a provider‐initiated trial of this nature emerges from the Australian residential aged care sector. This trial highlighted the skills deficit within many residential aged care facilities and how an organisation addressing this deficit (in this case by employing general practitioners directly) can potentially improve care outcomes.
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