Partnering with consumers: national standards and lessons from other countries

Gill, Stephen D; Gill, Melinda

doi:10.5694/mja14.01656

Topics

Effective partnership requires professionals and consumers to redefine their roles and responsibilities

Partnering with consumers is a national priority and central driver of global health care reform.1,2 The National Safety and Quality Health Service Standards stipulate that partnering with consumers is a central component of safe, high-quality care, and a performance indicator against which health care organisations will be assessed and accredited.2

1 Barwon Health, Geelong, VIC
2 Deakin University, Geelong, VIC
3 International Care Ministries, Pasig City, Philippines

Correspondence: steveg@barwonhealth.org.au

Competing interests:

No relevant disclosures.

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