To the Editor: I read with interest Penington’s summary of the challenges in Australian health policy heading into the next decade. In particular, I note the view that monitoring of hospital performance uses criteria that, while useful for providing figures for the government, do not adequately assess the quality of services or care.1 Counterintuitively, these criteria, such as waiting lists and emergency department waiting times, appear to be achievable by health services that may not provide high-quality care.2 Australian health care seems to be following the lead of the National Health Service in the United Kingdom, where it has been suggested that quality-of-care markers are chosen mostly for ease of measurement from hospital incidence data.3
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- 1. Penington DG. Challenges in health policy: the next 10 years. Med J Aust 2013; 199: 153. <MJA full text>
- 2. Garling P. Final report of the Special Commission of Inquiry: Acute Care Services in NSW Public Hospitals. Sydney: NSW Government, 2008. http://www.dpc.nsw.gov.au/__data/assets/pdf_file/0003/34194/Overview_-_Special_Commission_Of_Inquiry_Into_Acute_Care_Services_In_New_South_Wales_Public_Hospitals.pdf (accessed Aug 2013).
- 3. Jones P, Schimanski K. The four hour target to reduce emergency department ‘waiting time’: a systematic review of clinical outcomes. Emerg Med Australas 2010; 22: 391-398.
- 4. Naylor MD. Advancing the science in the measurement of health care quality influenced by nurses. Med Care Res Rev 2007; 64 (2 Suppl): 144S-169S.
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