Health services under siege: the case for clinical process redesign

Larcos, George

doi:10.5694/j.1326-5377.2008.tb02007.x

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To the Editor: The recent supplement to the Journal on clinical process redesign 1 is a tepid attempt by NSW Health and their colleagues in South Australia to disguise their own shortcomings.

Westmead Hospital, Sydney, NSW.

Correspondence: george.larcos@swahs.health.nsw.gov.au

1. Health services under siege: the case for clinical process redesign. Med J Aust 2008; 188 (6 Suppl): S1-S40. <MJA full text>
2. Ben-Tovim DI, Dougherty ML, O’Connell TJ, McGrath KM. Patient journeys: the process of clinical redesign. Med J Aust 2008; 188: S14-S17. <MJA full text>
3. McGrath KM, Bennett DM, Ben-Tovim DI, et al. Implementing and sustaining transformational change in health care: lessons learnt about clinical process redesign. Med J Aust 2008; 188: S32-S35. <MJA full text>

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