Re: “Implementing and sustaining transformational change in health care: lessons learnt about clinical process redesign”, by Katherine M McGrath, Denise M Bennett, David I Ben-Tovim, Steven C Boyages, Nigel J Lyons and Tony J O’Connell, in the Supplement to the 17 March issue of the Journal, “Health services under siege: the case for clinical process redesign” (Med J Aust 2008; 188: S32-S35). Box 5, shown here, was accidentally omitted from the article.
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