Connect
MJA
MJA

Violence in health care: the contribution of the Australian Patient Safety Foundation to incident monitoring and analysis

Klee A Benveniste, Peter D Hibbert and William B Runciman
Med J Aust 2005; 183 (7): . || doi: 10.5694/j.1326-5377.2005.tb07081.x
Published online: 3 October 2005

  • Australian Patient Safety Foundation, Adelaide, SA.


Correspondence: 

Competing interests:

The Australian Patient Safety Foundation Inc is a non-profit research organisation that derives income from licensed use of intellectual property, including the Advanced Incident Management System (the latest version of AIMS) software, via a for-profit subsidiary, Patient Safety International, in which Peter Hibbert and William Runciman have a financial interest.

  • 1. International Labour Office/International Council of Nurses/World Health Organisation/Public Services International. Framework guidelines for addressing workplace violence in the health sector. Geneva: International Labour Office. 2002: 16. Available at: http://www.ilo.org/public/english/dialogue/sector/papers/health/guidelines.pdf (accessed Aug 2005).
  • 2. World Health Organization. Prevention of violence: a public health problem. 49th World Health Assembly Resolution WHA49.25: Geneva: WHO, 1996.
  • 3. World Health Organization. World report on violence and health. Geneva: WHO, 2002. Available at: http://www.who.int/violence_injury_prevention/violence/world_report/en/FullWRVH.pdf (accessed Aug 2005).
  • 4. Lyneham J. Violence in New South Wales emergency departments. Aust J Adv Nurs 2000 Dec-2001 Feb; 18(2): 8-17.
  • 5. Farrell G, Bobrowski C, Pullen D, Bobrowski P. Preliminary results of the Scoping Workplace Aggression in Nursing (SWAN) Survey. Media briefing. Tasmanian School of Nursing, University of Tasmania. April 2003.
  • 6. Mayhew C, Chappell D. The occupational violence experiences of some Australian health workers: an exploratory study. J Occup Health Safety Aust N Z 2003; 19(6): 3-43.
  • 7. Delaney J, Cleary M, Jordan R, Horsfall J. An exploratory investigation into the nursing management of aggression in acute psychiatric settings. J Psychiatr Ment Health Nurs 2001; 8: 77-84.
  • 8. Fisher J, Bradshaw J, Currie BA et al. Violence and remote area nursing. Aust J Rural Health 1996; 4: 190-199.
  • 9. Tolhurst H, Baker L, Murray G, et al. Rural general practitioner experience of work-related violence in Australia. Aust J Rural Health 2003; 11: 231-236.
  • 10. Magin PJ, Adams J, Ireland M, et al. After hours care — a qualitative study of GPs’ perceptions of risk of violence and effect on service provision. Aust Fam Physician 2005; 34: 91-92. Available at: http://www.racgp.org.au/document.asp?id=15663 (accessed Aug 2005).
  • 11. Bagian JP, Gosbee JW. Developing a culture of patient safety at the VA. Ambulatory Outreach 2000; Spring: 25-29.
  • 12. Wilson RM, Runciman WB, Gibberd RW, et al. The Quality in Australian Health Care Study. Med J Aust 1995; 163: 458-471. <eMJA pdf>
  • 13. Australian Patient Safety Foundation. Final Report on the Quality in Australian Health Care Study (QAHCS) data for the International Collaborative Study on Medical Injury for the Commonwealth Department of Health and Family Services. Adelaide: Australian Patient Safety Foundation, 1998.
  • 14. Benveniste KA, Hibbert P. Aggression and violence in health care: a preliminary report. Insights from the Australian Incident Monitoring System. Adelaide: Australian Patient Safety Foundation, 2004.
  • 15. Australian Institute of Health and Welfare. Mental health services in Australia 2002-03. Canberra: AIHW, 2005: 3. Available at: http://www.aihw.gov.au/publications/index.cfm/title/10101 (accessed Aug 2005).
  • 16. Parliament of South Australia, Legislative Council. Mental health accommodation. Hansard, Monday 24 November 2003. Available at: http://www.parliament.sa.gov.au/catalog/hansard/2003/lc/wh241103.lc.htm (accessed Aug 2005).
  • 17. NSW Legislative Assembly. Kempsey District Hospital Mental Facilities. Hansard (article 27) of 18/10/2001. Page 17631. Available at: http://www.parliament.nsw.gov.au/prod/parlment/HansArt.nsf/0/ca256d11000bd3aaca256af6007f86f2?OpenDocument (accessed Aug 2005).
  • 18. Anderson L. “Outdated” Glenside will be shut down. The Advertiser (Adelaide) 2005; 18 March: 16.
  • 19. South Australian Coroner. Finding of inquest: Nandadevi Chandraratnam. 28 Oct 1997. Available at: http://www.courts.sa.gov.au/courts/coroner/findings/findings_other/chandraratnam.finding.htm (accessed Aug 2005).
  • 20. Haxton N. South Australians remember Dr Tobin. ABC Radio National, PM archive, 21 Oct 2002. Available at: http://www.abc.net.au/pm/stories/s706936.htm (accessed Aug 2005).
  • 21. NSW Health. Zero tolerance — response to violence in the NSW Health workplace: policy and framework guidelines. North Sydney: NSW Department of Health, 2003. Available at: http://www.health.nsw.gov.au/pubs/z/pdf/zero_tol_guide.pdf (accessed Aug 2005).
  • 22. NSW Police. Safer by design. Available at: http://www.police.nsw.gov.au/community_issues/crime_prevention/safer_by_design (accessed Aug 2005).
  • 23. Pasco J, Broadbent M, Jarman H, Berk M. Mental health triage. Paper presented to the Emergency Care Conference, Sydney, 28-29 August 2003. Available at: http://www.docuserve.com.au/nics/papers/John_Pasco.pdf (accessed Aug 2005).
  • 24. Bryant J. Newcastle Mater Misericordiae. Hospital Aggression Management Programme. Available at: http://www.archi.net.au/content/index.phtml/itemId/170055 (accessed Aug 2005).
  • 25. Forster JA, Petty MT, Schleiger C, Walters HC. kNOw workplace violence: developing programs for managing the risk of aggression in the health care setting. Med J Aust 2005; 183: 357-361.
  • 26. National Health and Medical Research Council. When it’s right in front of you: assisting health care workers to manage the effects of violence in rural and remote Australia. Canberra: NHMRC, 2002. Available at: http://www.nhmrc.gov.au/publications/synopses/hp16syn.htm (accessed Aug 2005).
  • 27. National Institute of Clinical Studies. Mental Health Emergency Care Interface Project. Available at: http://www.nicsl.com.au/projects_projects_detail.aspx?view=6&subpage=25&type=Normal (accessed Aug 2005).
  • 28. Spigelman AD, Swan J. Review of the Australian Incident Monitoring System. ANZ J Surg 2005; 75: 657-661.

Author

remove_circle_outline Delete Author
add_circle_outline Add Author

Comment
Do you have any competing interests to declare? *

I/we agree to assign copyright to the Medical Journal of Australia and agree to the Conditions of publication *
I/we agree to the Terms of use of the Medical Journal of Australia *
Email me when people comment on this article

Online responses are no longer available. Please refer to our instructions for authors page for more information.