Change for the sake of change is not real improvement, and distracts from providing consistent high-quality care
Who could possibly question the value of continuous improvement in any service or other collective human endeavour? It is not surprising, then, that modern management across the developed world has taken up continuous improvement as a central theme and turned it into a management strategy, which I refer to below as “Continuous ImprovementMS”. Here, I wish to compare continuous improvement, as a generic entity, with the newer Continuous ImprovementMS.
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- Department of Respiratory Medicine, The Children’s Hospital at Westmead, Westmead, NSW.