Web and telecounselling in Australia

Now we know these services are widely used, we need to know how best to support them

1 Centre for Mental Health Research, Australian National University, Canberra, ACT.
2 SANE Australia, South Melbourne, VIC.
3 Lifeline Australia, Deakin West, ACT.

Correspondence:

1. Urbis Keys Young. National review of tele counselling and web counselling services: final report. Canberra: Australian Department of Health and Ageing, 2003. Available at: www.mentalhealth.gov.au/resources/reports/counsel.htm (accessed May 2004).
2. King R, Spooner D, Reid W. Online counselling and psychotherapy. In: Wootton R, Yellowlees P, McLaren P, editors. Telepsychiatry and e-mental health. London: Royal Society of Medicine Press Ltd, 2003.
3. Katon W, Robinson P, Von Korff M, et al. A multifaceted intervention to improve treatment of depression in primary care. Arch Gen Psychiatry 1996; 53: 924-932.
4. Simon GE, Von Korff M, Rutter C, Wagner E. Randomised trial of monitoring, feedback, and management by care by telephone to improve treatment of depression in primary care. BMJ 2000; 320: 550-554.
5. King R, Nurcombe B, Bickman L, et al. Telephone counseling for adolescent suicide prevention: changes in suicidality and mental state from beginning to end of a counseling session. Suicide Life Threat Behav 2003; 33: 400-411.
6. Gilbody S, Whitty P, Grimshaw J, Thomas R. Educational and organizational interventions to improve the management of depression in primary care. A systematic review. JAMA 2003; 289: 3145-3151.
7. Christensen H, Griffiths K, Jorm AF. Delivering depression interventions for the Internet: positive results from a large randomized controlled trial. BMJ 2004; 328: 265-268.

Online responses are no longer available. Please refer to our instructions for authors page for more information.