The consumer perspective

---

• 1.
• Consumers' Health Forum of Australia and the Commonwealth Department of Human Services and Health. Integrating consumer views about quality in general practice. Canberra: AGPS, 1996.
• 2.
• Moynihan R. Too much medicine? Sydney: ABC Books, 1999: 80-102.
• 3.
• Royal Australian College of General Practitioners. Standards for general practices. 2nd edition. Melbourne: RACGP, 2000.
• 4.
• Consumers' Health Forum of Australia. Consumer expectations of general practice in Australia, 1999. <http://www.chf.org.au/issues/gp_expectations.html> (accessed June 2001).